Instructions for existing members:
If you already have a membership with Nelson Potorium please phone us at (250) 352-6612 and we will activate your online account and send a password to your email. If you have already registered and received approval please log in.
Instructions for creating a new membership:
If you would like to register to create a membership please fill in the required information under Register. Please provide a photograph of your ID and a photograph of your medical document or confirmation of diagnosis. Click here to read our membership agreement and learn which medical documents are acceptable. If you have any difficulty with uploading the photos please call customer service at (250)352-6612 and we will happily assist you. Documents can also be faxed / emailed upon request. Note: When entering your address do not include punctuation or backslashes. (This is a correct example: Nelson BC V1L 4H7)
After you have submitted your application we will review it and send you an email confirmation of decision within two hours during working hours. Once you have been approved you can log in and purchase product. Orders are shipped out the following business day and each has a tracking number.
Your privacy is of the utmost importance to us. We will not disclose your information to any third party. In the event of a business closure our system will be immediately disabled by a staff member.